Videos and Webinars

Statistics Report Isn't Working

If your Statistics Report (Reports > Statistics) is not displaying any data, then you will need to add a script to your global footer. This is also the case if the 'Refer Link' in your orders does not display data regarding where your customers entered your site from.


  1. Go to Content > Header and Footer.

  2. Paste the following script into the Global Footer:

<!--START: 3dcart stats-->
<script type="text/javascript" language="JavaScript">
var file='/stats/count.asp';
var stats_d=new Date();
var stats_s=stats_d.getSeconds();
var stats_m=stats_d.getMinutes();
var stats_x=stats_s*stats_m;
var prdID = '[catalogid]';
var catID = '[catid]';
stats_f='' + escape(document.referrer); stats_f=stats_f.replace('_','----');
if (navigator.appName=='Netscape'){stats_b='NS';}
if (navigator.appName=='Microsoft Internet Explorer'){stats_b='MSIE';}
if (navigator.appVersion.indexOf('MSIE 3')>0) {stats_b='MSIE';}
stats_u='' + escape(document.URL); stats_u=stats_u.replace('_','----'); stats_w=screen.width; stats_h=screen.height;
stats_fs = window.screen.fontSmoothingEnabled;
if (stats_v != 'Netscape') {stats_c=screen.colorDepth;}
else {stats_c=screen.pixelDepth;}
info='w=' + stats_w + '&h=' + stats_h + '&c=' + stats_c + '&r=' + stats_f + '&u='+ stats_u + '&fs=' + stats_fs + '&b=' + stats_b + '&x=' + stats_x + '&cat=' + catID + '&prd=' + prdID;
document.write('<img src="' + file + '?'+info+ '" width=1 height=1 border=0>');
<img src="/stats/count.asp" width=90 height=30 border=0>
<!--END: 3dcart stats-->

  3. Click Save Changes to complete the process.