3dFeedBack allows you to collect valuable feedback information from your customers to help you improve your overall site and store presence.
Enabling the Feature
3dFeedBack is already available for use, so it's not technically something that needs to be "enabled" However, there is a widget code that should be applied to your store's global footer in order to have the trigger action for the feedback form. So our first step is to retrieve the provided code.
To do this, log into your Online Store Manager and use the left navigation menu to go to Modules. At the very top of the page, you will see the 3dFeedback setting listing. Click on its +Icon to expand the module and click on its Change Settings link.
The 3dFeedback Settings page will contain the following options:
Used to specify a logo on your feedback form
Use this section to edit the categories used in your feedback form*
Request Contact Information
Will request and collect contact information for the person giving the feedback.*
This is the coding that will need to be placed on your site's global footer.
Select all of the widget scripts (CTRL-A) and copy it (CTRL-C).
Now, navigate to your Content > Header &Footer page in the Online Store Manager. Go to the Global Footer section and paste (CTRL-V) the widget script there. Also, be sure the Global Footer is enabled. (The green button at the top right of the Global Footer section).
If you are using a CORE theme for your store, the widget script will be automatically injected on your pages when the "Enable" checkbox is marked. Therefore, you will not need to place the widget script anywhere on your store manually.