RMA Emails Template Variables
RMA Emails
If using the store's built-in Return Merchandise Authorization feature, these email templates and variables will be used. These include emails sent to the merchant as well as notifications and authorization instructions sent to the customer.
RMA - New RMA - Customer
Email sent to a customer when their RMA is received.
[store_url]
[invoicelogo]
[store_name]
[ordernum]
[RmaNumber]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
RMA - New RMA - Merchant
Email sent to the merchant, when an RMA is received.
[store_url]
[invoicelogo]
[RmaNumber]
[ordernum]
[custname]
[custtele]
[custemai]
[address2]
[state]
[zip]
[phone1]
[email]
RMA - RMA Authorization Instructions
Email sent to the customer specifying the RMA instructions.
[store_url]
[invoicelogo]
[store_name]
[RmaNumber]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[state]
[zip]
[phone1]
[email]