Orders Emails
When orders are created, moved into their respective status queues, or canceled, the store will generate emails based on the following templates and variables.
New Order - Customer
Email sent to customer when their order is created on the store.
[store_url]
[invoicelogo]
[store_name]
[ofirstname]
[olastname]
[customertype]
[invoicenum_prefix]
[invoicenum]
[odate]
[ocompany]
[oemail]
[ophone]
[oaddress]
[oaddress2]
[ocity]
[ostate]
[ozip]
[ocountry]
[ocomment]
[pass]
[opaymethod]
[thumbnail]
[itemid]
[itemname]
[unitprice]
[numitems]
[itemsubtotal]
[oshipfirstname]
[oshiplastname]
[oshipcompany]
[oshipaddress]
[oshipaddress2]
[oshipcity]
[oshipstate]
[oshipzip]
[oshipcountry]
[oshippeddate]
[oshipmethod]
[trackingcode]
[osubtotal]
[totaldiscounts]
[oshipcost]
[otax]
[orderamount]
[orderkey]
[promotion_name]
[discount_amount]
[question]
[answer]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
New Order - Distributor
Email sent to the distributor (if applicable) when someone orders a product that is drop shipped from the specific distributor.
[store_url]
[invoicelogo]
[store_name]
[invoicenum_prefix]
[invoicenum]
[odate]
[ocomment]
[thumbnail]
[itemname]
[itemid]
[cost]
[numitems]
[oshipfirstname]
[oshiplastname]
[oshipcompany]
[oshipaddress]
[oshipaddress2]
[oshipcity]
[oshipstate]
[oshipzip]
[oshipcountry]
[oshipmethod]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
New Order - Merchant
Email sent to the merchant when a new order is received.
[answer]
[question]
[store_name]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
Processing
Email sent to the customer, when their order status is set to "Processing."
[store_url]
[invoicelogo]
[store_name]
[ofirstname]
[olastname]
[customertype]
[invoicenum_prefix]
[invoicenum]
[odate]
[ocompany]
[oemail]
[ophone]
[oaddress]
[oaddress2]
[ocity]
[ostate]
[ozip]
[ocountry]
[ocomment]
[pass]
[opaymethod]
[thumbnail]
[itemname]
[itemid]
[unitprice]
[numitems]
[itemsubtotal]
[oshipfirstname]
[oshiplastname]
[oshipcompany]
[oshipaddress]
[oshipaddress2]
[oshipcity]
[oshipstate]
[oshipzip]
[oshipcountry]
[oshippeddate]
[oshipmethod]
[trackingcode]
[osubtotal]
[totaldiscounts]
[oshipcost]
[otax]
[orderamount]
[promotion_name]
[discount_amount]
[question]
[answer]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
Partially Shipped
Email sent to the customer, when their order status is set to "Partially Shipped."
[store_url]
[invoicelogo]
[store_name]
[ofirstname]
[olastname]
[customertype]
[invoicenum_prefix]
[invoicenum]
[odate]
[ocompany]
[oemail]
[ophone]
[oaddress]
[oaddress2]
[ocity]
[ostate]
[ozip]
[ocountry]
[ocomment]
[pass]
[opaymethod]
[thumbnail]
[itemname]
[itemid]
[unitprice]
[numitems]
[itemsubtotal]
[oshipfirstname]
[oshiplastname]
[oshipcompany]
[oshipaddress]
[oshipaddress2]
[oshipcity]
[oshipstate]
[oshipzip]
[oshipcountry]
[oshippeddate]
[oshipmethod]
[shipment_status]
[trackingcode]
[osubtotal]
[totaldiscounts]
[oshipcost]
[otax]
[orderamount]
[promotion_name]
[discount_amount]
[question]
[answer]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
Shipped
Email sent to the customer, when their order status is set to "Shipped."
[store_url]
[invoicelogo]
[store_name]
[ofirstname]
[olastname]
[customertype]
[trackingcode]
[invoicenum_prefix]
[invoicenum]
[odate]
[ocompany]
[oemail]
[ophone]
[oaddress]
[oaddress2]
[ocity]
[ostate]
[ozip]
[ocountry]
[ocomment]
[pass]
[opaymethod]
[thumbnail]
[itemname]
[itemid]
[unitprice]
[numitems]
[itemsubtotal]
[oshipfirstname]
[oshiplastname]
[oshipcompany]
[oshipaddress]
[oshipaddress2]
[oshipcity]
[oshipstate]
[oshipzip]
[oshipcountry]
[oshippeddate]
[oshipmethod]
[osubtotal]
[totaldiscounts]
[oshipcost]
[otax]
[orderamount]
[promotion_name]
[discount_amount]
[question]
[answer]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
Cancelled
Email sent to the customer, when their order status is set to "Cancelled."
[store_url]
[invoicelogo]
[store_name]
[ofirstname]
[olastname]
[customertype]
[invoicenum_prefix]
[invoicenum]
[odate]
[ocompany]
[oemail]
[ophone]
[oaddress]
[oaddress2]
[ocity]
[ostate]
[ozip]
[ocountry]
[ocomment]
[pass]
[opaymethod]
[thumbnail]
[itemname]
[itemid]
[unitprice]
[numitems]
[itemsubtotal]
[oshipfirstname]
[oshiplastname]
[oshipcompany]
[oshipaddress]
[oshipaddress2]
[oshipcity]
[oshipstate]
[oshipzip]
[oshipcountry]
[oshippeddate]
[oshipmethod]
[trackingcode]
[osubtotal]
[totaldiscounts]
[oshipcost]
[otax]
[orderamount]
[promotion_name]
[discount_amount]
[question]
[answer]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
Hold
Email sent to the customer, when their order status is set to "Hold."
[store_url]
[invoicelogo]
[store_name]
[ofirstname]
[olastname]
[customertype]
[invoicenum_prefix]
[invoicenum]
[odate]
[ocompany]
[oemail]
[ophone]
[oaddress]
[oaddress2]
[ocity]
[ostate]
[ozip]
[ocountry]
[ocomment]
[pass]
[opaymethod]
[thumbnail]
[itemname]
[itemid]
[unitprice]
[numitems]
[itemsubtotal]
[oshipfirstname]
[oshiplastname]
[oshipcompany]
[oshipaddress]
[oshipaddress2]
[oshipcity]
[oshipstate]
[oshipzip]
[oshipcountry]
[oshippeddate]
[oshipmethod]
[trackingcode]
[osubtotal]
[totaldiscounts]
[oshipcost]
[otax]
[orderamount]
[promotion_name]
[discount_amount]
[question]
[answer]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
Not Completed
Email sent to the customer, when their order status is set to "Not Completed."
[store_url]
[invoicelogo]
[store_name]
[ofirstname]
[olastname]
[customertype]
[orderkey]
[thumbnail]
[itemname]
[itemid]
[unitprice]
[numitems]
[itemsubtotal]
[promotion_name]
[discount_amount]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]