Orders Emails Template Variables
Orders Emails
When orders are created, moved into their respective status queues, or canceled, the store will generate emails based on the following templates and variables.
New Order - Customer
Email sent to customer when their order is created on the store.
[store_url]
[invoicelogo]
[store_name]
[ofirstname]
[olastname]
[customertype]
[invoicenum_prefix]
[invoicenum]
[odate]
[ocompany]
[oemail]
[ophone]
[oaddress]
[oaddress2]
[ocity]
[ostate]
[ozip]
[ocountry]
[ocomment]
[pass]
[opaymethod]
[thumbnail]
[itemid]
[itemname]
[unitprice]
[numitems]
[itemsubtotal]
[oshipfirstname]
[oshiplastname]
[oshipcompany]
[oshipaddress]
[oshipaddress2]
[oshipcity]
[oshipstate]
[oshipzip]
[oshipcountry]
[oshippeddate]
[oshipmethod]
[trackingcode]
[osubtotal]
[totaldiscounts]
[oshipcost]
[otax]
[orderamount]
[orderkey]
[promotion_name]
[discount_amount]
[question]
[answer]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
New Order - Distributor
Email sent to the distributor (if applicable) when someone orders a product that is drop shipped from the specific distributor.
[store_url]
[invoicelogo]
[store_name]
[invoicenum_prefix]
[invoicenum]
[odate]
[ocomment]
[thumbnail]
[itemname]
[itemid]
[cost]
[numitems]
[oshipfirstname]
[oshiplastname]
[oshipcompany]
[oshipaddress]
[oshipaddress2]
[oshipcity]
[oshipstate]
[oshipzip]
[oshipcountry]
[oshipmethod]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
New Order - Merchant
Email sent to the merchant when a new order is received.
[answer]
[question]
[store_name]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
Processing
Email sent to the customer, when their order status is set to "Processing."
[store_url]
[invoicelogo]
[store_name]
[ofirstname]
[olastname]
[customertype]
[invoicenum_prefix]
[invoicenum]
[odate]
[ocompany]
[oemail]
[ophone]
[oaddress]
[oaddress2]
[ocity]
[ostate]
[ozip]
[ocountry]
[ocomment]
[pass]
[opaymethod]
[thumbnail]
[itemname]
[itemid]
[unitprice]
[numitems]
[itemsubtotal]
[oshipfirstname]
[oshiplastname]
[oshipcompany]
[oshipaddress]
[oshipaddress2]
[oshipcity]
[oshipstate]
[oshipzip]
[oshipcountry]
[oshippeddate]
[oshipmethod]
[trackingcode]
[osubtotal]
[totaldiscounts]
[oshipcost]
[otax]
[orderamount]
[promotion_name]
[discount_amount]
[question]
[answer]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
Partially Shipped
Email sent to the customer, when their order status is set to "Partially Shipped."
[store_url]
[invoicelogo]
[store_name]
[ofirstname]
[olastname]
[customertype]
[invoicenum_prefix]
[invoicenum]
[odate]
[ocompany]
[oemail]
[ophone]
[oaddress]
[oaddress2]
[ocity]
[ostate]
[ozip]
[ocountry]
[ocomment]
[pass]
[opaymethod]
[thumbnail]
[itemname]
[itemid]
[unitprice]
[numitems]
[itemsubtotal]
[oshipfirstname]
[oshiplastname]
[oshipcompany]
[oshipaddress]
[oshipaddress2]
[oshipcity]
[oshipstate]
[oshipzip]
[oshipcountry]
[oshippeddate]
[oshipmethod]
[shipment_status]
[trackingcode]
[osubtotal]
[totaldiscounts]
[oshipcost]
[otax]
[orderamount]
[promotion_name]
[discount_amount]
[question]
[answer]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
Shipped
Email sent to the customer, when their order status is set to "Shipped."
[store_url]
[invoicelogo]
[store_name]
[ofirstname]
[olastname]
[customertype]
[trackingcode]
[invoicenum_prefix]
[invoicenum]
[odate]
[ocompany]
[oemail]
[ophone]
[oaddress]
[oaddress2]
[ocity]
[ostate]
[ozip]
[ocountry]
[ocomment]
[pass]
[opaymethod]
[thumbnail]
[itemname]
[itemid]
[unitprice]
[numitems]
[itemsubtotal]
[oshipfirstname]
[oshiplastname]
[oshipcompany]
[oshipaddress]
[oshipaddress2]
[oshipcity]
[oshipstate]
[oshipzip]
[oshipcountry]
[oshippeddate]
[oshipmethod]
[osubtotal]
[totaldiscounts]
[oshipcost]
[otax]
[orderamount]
[promotion_name]
[discount_amount]
[question]
[answer]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
Cancelled
Email sent to the customer, when their order status is set to "Cancelled."
[store_url]
[invoicelogo]
[store_name]
[ofirstname]
[olastname]
[customertype]
[invoicenum_prefix]
[invoicenum]
[odate]
[ocompany]
[oemail]
[ophone]
[oaddress]
[oaddress2]
[ocity]
[ostate]
[ozip]
[ocountry]
[ocomment]
[pass]
[opaymethod]
[thumbnail]
[itemname]
[itemid]
[unitprice]
[numitems]
[itemsubtotal]
[oshipfirstname]
[oshiplastname]
[oshipcompany]
[oshipaddress]
[oshipaddress2]
[oshipcity]
[oshipstate]
[oshipzip]
[oshipcountry]
[oshippeddate]
[oshipmethod]
[trackingcode]
[osubtotal]
[totaldiscounts]
[oshipcost]
[otax]
[orderamount]
[promotion_name]
[discount_amount]
[question]
[answer]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
Hold
Email sent to the customer, when their order status is set to "Hold."
[store_url]
[invoicelogo]
[store_name]
[ofirstname]
[olastname]
[customertype]
[invoicenum_prefix]
[invoicenum]
[odate]
[ocompany]
[oemail]
[ophone]
[oaddress]
[oaddress2]
[ocity]
[ostate]
[ozip]
[ocountry]
[ocomment]
[pass]
[opaymethod]
[thumbnail]
[itemname]
[itemid]
[unitprice]
[numitems]
[itemsubtotal]
[oshipfirstname]
[oshiplastname]
[oshipcompany]
[oshipaddress]
[oshipaddress2]
[oshipcity]
[oshipstate]
[oshipzip]
[oshipcountry]
[oshippeddate]
[oshipmethod]
[trackingcode]
[osubtotal]
[totaldiscounts]
[oshipcost]
[otax]
[orderamount]
[promotion_name]
[discount_amount]
[question]
[answer]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]
Not Completed
Email sent to the customer, when their order status is set to "Not Completed."
[store_url]
[invoicelogo]
[store_name]
[ofirstname]
[olastname]
[customertype]
[orderkey]
[thumbnail]
[itemname]
[itemid]
[unitprice]
[numitems]
[itemsubtotal]
[promotion_name]
[discount_amount]
[address1]
[address2]
[city]
[state]
[zip]
[phone1]
[email]