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How Do I View My eBay Listing Orders?

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How Do I View My eBay Listing Orders?
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View My eBay Listing Orders

Processing Your eBay Orders

Once you have successfully given your store access to the eBay API, configured your eBay Integration settings, created your eBay Listing Templates, and listed items on your eBay account, you will then be ready to process your eBay orders.

As orders and auctions are completed on your eBay listings, the integration will also bring those orders into your Shift4Shop store's Online Store Manager. Once in your Shift4Shop store, you may review, process, and ship your orders as usual.

To see all of your eBay orders:

  1. Log into your Shift4Shop Online Store Manager.

  2. Using the left navigation menu, go to Modules.

  3. Use the search bar at the top and search for "eBay" to view and expand the eBay module.

  4. Click on Manage Listings.

  5. Look to the top right and click the Show eBay Orders button to view all orders.

To see individual listing eBay orders:

  1. Log into your Shift4Shop Online Store Manager.

  2. Using the left navigation menu, go to Modules.

  3. Use the search bar at the top and search for "eBay" to view and expand the eBay module.

  4. Click on Manage Listings.

Here you will see a page displaying your current and historical listings on eBay.

  • If you have many listings, you can use the page's search filter at the top to narrow your view of the listings based on status, keywords, or specific date ranges.

  • Furthermore, as the listings are displayed, they can be sorted by the product's name, number of bids, listing type, dates, and statuses.

  • You also can end or re-list items, as needed, directly from this page.

5. Click on a listing to review its information.

As orders for the item are placed, they will appear at the bottom of the listing information page. Clicking on the order invoice number(s) will take you directly to the order.

Clicking on the Refresh data from eBay button at the top right will update the listing information and orders from eBay.

Once there, you can review, process, and ship the order as usual to fulfill it. As the order's status is updated, it will then reflect as such on the item listing information page.