How do I Use Shift4Shop's Shipping Label Solution?

Shift4Shop's Shipping Label Solution allows you to print shipping labels directly from your Shift4Shop Online Store Manager.* The labels are available at a discounted rate and can be purchased directly from your Shift4Shop Online Store Manager during the printing process.

Initial Setup

To print a Shipping Label using this feature:

1. Log into your Shift4Shop Online Store Manager.

2. Using the left navigation menu, go to Orders > Manage Orders.

3. Locate and open the order you'd like to print a shipping label for and click on the Invoice Number to open the order.

4. Look towards the top right of the page and click on the Shipping Label button to begin.

If this is your first label with the built-in Shipping Label Solution, you will be presented with the following screens so that you can configure the initial settings.

• Screen 1 - Click Continue to Begin

• Screen 2 - Enter your Billing and Credit Card Info
  This is the billing information and card that will be used to pay for the labels as they are created/printed. For convenience, the store will automatically insert your store information as the Billing Info, but you may edit this if needed.

• Screen 3 - Enter your Return Address for the labels and Select your Shipping Label Settings
  Again, for convenience, your store's address information will be used for the return address, but you may change this as/if needed.

Shipping Label Settings

For the Shipping Label Settings, make your selections for the following:

• Label type
  Select the type of label you'd like to create. Your options include various PDF sizes and PNG formats.

• Weight Unit
  Select the type of Weight measurement you'd like to use for labels. For example, pounds, ounces, kilograms, and grams.

• Distance Unit
  Select the measurement units for the packages. For example Inches, Feet, Meters, Millimeters, and Centimeters.

• Automatically Update Order Status and Tracking
  Mark this checkbox to have the order automatically updated and sent to shipped status along with tracking information once the label is purchased and created.

• Packaging
  Select whether you'd like to use your own packaging or the carrier's packaging

• Screen 4 - Settings Saved Successfully
  Once you've set the above settings, click Save at the top right of the page and then click Continue.

• Screen 5 - Purchase and Print your label
  When you click on "Pay & Print" for the label, your credit card will be charged for the label and the label will be generated for you.

• Screen 6 - Confirmation Page
  Labels can be saved, printed, and voided from this screen. Furthermore, you will see the tracking number that was generated for the label. If you marked the "Automatically Update Order Status and Tracking" checkbox mentioned in the settings above, the order will have this tracking number attached to it.

Subsequently Printing Labels

After this initial setup is complete, you can print other labels using the Shipping Label button mentioned in step 4 above.

Editing Your Default Settings

If you would like to edit/change your default settings that were configured during the initial setup process described above, you may do so by following these steps:

1. Log into your Shift4Shop Online Store Manager.

2. Use the left navigation menu and go to Settings > Shipping.

3. Next, click on the Edit Settings button located under "Shipping Settings."

4. Locate the "Shipping Label Solution Settings" section and click on it to expand it.

5. Click on the button labeled Change Default Settings.

Once the popup modal appears, you can edit your billing info, return address, credit card and shipping label settings as needed.

Shipping Labels Purchase Report

With the introduction of the Shipping Label Solution, we've also added a special built-in report to let you review your purchased shipping labels and generated tracking numbers. To access this report:

1. Log into your Shift4Shop Online Store Manager.

2. Use the left navigation menu and go to Reports > Payment & Shipping.

3. Next, click on the Shipping Labels link located at the top of the page

You may run a report based on date presets, date ranges, order numbers or tracking numbers. The generated report will show you the purchased/generated labels including the following:

• Date
  The date the label was purchased

• Order
  The order number that the label was generated for

• Tracking Number
  The tracking number assigned to the label

• Amount
  The amount charged to your card for the label

• Type
  This will say either "Label" or "Adjustment," and it will refer to whether the charge is for the initial purchase/generation (Label) or if the charge is for amounts charged later due to label discrepancies (Adjustment).