Set Up the Time to Reorder Module
The Shift4Shop “Time to Reorder” feature - a.k.a Product Reminders- allows you to configure product-specific reminders that will automatically send an email to your customers who purchase the product. This can be useful if your product line contains items that need regular replenishment, like replacement parts, batteries, dietary supplements, maintenance items, etc.
During checkout, customers purchasing the product will be allowed to select the frequency of their reminders and your store will email them accordingly to remind them that their item is up for replenishment - based on their set frequency.
If you have purchased the additional Time to Reorder Plugin for your Shift4Shop store, this guide will illustrate how you can set it up.
Setting up the Frequencies
After you've purchased the plugin, you will be notified when it is added to your account. Your next step will be to specify the frequency of selectable time frames.
Log into your Shift4Shop Online Store Manager and, using the left navigation menu:
Go to Modules.
Search for the "Product Reminders" module and click on the +Icon to expand the selection.
3. Click on the Change Settings link.
Once you're in the Settings Page, you will need to specify the available frequencies you want to have for the products.
4. Click on the +Add button at the top right and enter your caption.
5. Then enter the number of days for the selection.
6. Repeat steps 3 through 5 as much as needed to get your frequencies added.
Enabling the Plugin
Now that your frequencies have been created, your next step is to enable the plugin globally on your store.
Log into your Shift4Shop Online Store Manager and, using the left navigation menu:
Go to Modules.
Search for the "Product Reminders" module and click on the +Icon to expand the selection.
Place a mark into the Enable Product Reminders checkbox.
Click Save at the top right.
Enabling Time to Reorder for Individual Products
Now that your Plugin is enabled and configured for use, the final step is to enable the Time to Reorder option for each product you wish to set the option for.
Go to Products > Product List.
Select your desired product and click its respective Edit button.
Click on the product's Advanced tab.
You should now see two new options:
Enable Reminders
Marks this product as Available for RemindersReminders default frequency
Specify if you want the reminder to use a default frequency or if you'd like to give your customer the choice of selecting one on their own.
Editing the Reminder Email
You can also edit the reminder email that is sent to the customer. To do this, you will need to go to Settings > Design > Emails.
The Reminder Email template will be located towards the end of the first section labeled "Customer Emails"