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Configure My Store's eBay Settings

Configuring Your Store's eBay Settings

Once you have granted API access to your store, your Shift4Shop/eBay integration module will populate with additional settings that you can enable and use. In this article, we will go over these basic module settings.

Let's go back to the eBay Integration Module's setup page using the following steps.

From your Shift4Shop Online Store Manager:

  1. Use the left navigation menu and go to Modules.

  2. Use the search bar at the top to search for "eBay" and view the module.

  3. Click on the Change Settings link.

You will see a page with the following sections:

eBay Account Integration

At the top of the page, you will see the Authentication Status and its validity, its expiration, and the last time synchronization of your integration took place. You can also click on the Perform a check link to synchronize the integration on demand.


To the left of the eBay Account Integration section, you'll see a section called "Settings" with a series of checkboxes. These are:

  • Enable eBay integration
    Turn on the eBay integration for your store's products.

  • Allow stock to be updated when listing on eBay
    If checked, this setting will remove the quantity of items listed on eBay from your Shift4Shop store's inventory.
    In other words, if you have 10 units on hand of a particular item in your store, and you list 3 of them on eBay, this checkbox will update your stores inventory to reflect 7 units on hand, since 3 of them are designated for listing on eBay.

  • Enable eBay Motors Listings
    Use this setting if you will be listing items on the eBay Motors service for car parts.

  • Send synchronization results to e-mail
    Use this field to specify the email address to which synchronization logs will be sent. 
    Synchronization occurs approximately once every hour.

eBay Orders Management

The next section of the page will contain settings for how your eBay orders are managed on the Shift4Shop store.

  • Get all eBay orders
    Select this option if you want all your eBay orders to be transferred to the Shift4Shop store.
    Leaving the box unchecked will only import eBay orders for products you list from the Shift4Shop store.

  • Consider eBay Orders in Sales Reports
    This checkbox will factor in eBay orders as part of your Shift4Shop store's built-in sales reporting. 
    Be aware that this setting will correlate with the preceding setting of getting all orders from eBay.

  • Set the order Date to the date the order is marked as Paid on eBay
    This checkbox will set the imported order's date to the date when it was marked as "Paid" on eBay

Below these checkbox options, you will see a link labeled:

  • Manage Payment Methods Mapping
    Clicking this link will display a pop-up window with eBay payment options on one side and your store's payment methods on the other.
    This window allows you to map the payment methods used on orders coming from eBay and assign (or "Map") them to your Shift4Shop store's payment methods for reporting and visuals.

Finally, below the mapping link, you will see a small text field labeled:

  • Use this Prefix for eBay orders
    This allows you to specify a special prefix that will be used on orders being imported from eBay for reference. 
    For example, your store's regular orders may be listed with ab-1234 as the order number, but you'd like your eBay orders to be something like eBay-AB-1235, etc. In this case, you'd enter the prefix as "eBay-"

eBay Store

If you have an actual eBay store, this next section will allow you to pull category structure data and information from that store to your Shift4Shop store. This can be useful if you would like to have your Shift4Shop store's category structure match the categories in your eBay store.

Header & Footer

These two areas will let you add a header and/footer to your product descriptions when the items are listed on eBay. For example, a logo or some sort of reference to your Shift4Shop store.

Both the header and footer windows can be populated with raw HTML code, or you can use WYSIWYG to format things more easily.

Once you have toggled your necessary settings, click Save at the top.

In our next guide, we will discuss setting up your eBay Listing Template, followed by additional articles on listing your items on eBay and managing your eBay-generated orders.