Videos and Webinars

Configure Drop Shippers

If any or all of your products are shipped directly from the distributor to your customers, then you can use your Shift4Shop store as a "drop shipping" cart. This allows you to have the orders come into your store while automatic email notifications are sent to your distributors containing the specifics of the order (distributor items, quantities, address, etc.). Your distributor then sends the product out to the customer as needed.

Shift4Shop's drop shipper features also allow you to use the distributor's address as the origin address for the shipping calculations. Therefore, at checkout, the items will be grouped by the distributor in order to correctly calculate the shipping rates for the total weight of the order from the distributor's address to the customer's address.

In other words, let's say the order contains Item 1 (coming from Dropshipper A) and Item 2 (coming from dropshipper B). The shipping rate for Item 1 is calculated as $5, and the shipping rate for Item 2 is calculated as $4. During checkout, you shopper will see a combined shipping rate of $9.

Setting up the Distributors

To add the distributor's list:

  1. Log into your Shift4Shop Online Store Manager.

  2. Select Settings > General > Distributors.

  3. Click on the +Add button at the top right of the page.

  4. Specify a name for the distributor and click on its +Add button to create it.

  5. Next, enter the distributor's contact information, including their shipping point of origin and contact email addresses.

6. Check the Is Dropshipper checkbox to have shipping calculated based on the distributor's address.
7. Check Notify on New Order checkbox to send the automated email to the distributor when a new order is received.
8. Check Notify on Cancelled Order checkbox to send cancellation notices to the distributor when an order is canceled.

If the email Subject and Message sections are left blank, the store will use its default Distributor email template found in Settings > Design > Emails.

The order emails will be sent to the distributor only when the order includes products that belong to this specific distributor.

The next step in the process is to assign the individual products that are shipped by your distributor.

Assigning Products to the Distributor

After setting up the distributor's list, you need to assign the products that belong to each distributor.

  1. Login to your Shift4Shop Online Store Manager.

  2. Using the left navigation, go to Products and view (or search for) the product that you'd like to edit.

  3. Look to the far right of the product listing and click on its Action >Edit button.

  4. Select a distributor from the "Distributor" drop-down list.

  5. Click Save.

Your product will now be tied to the distributor, and drop shipping will correspond accordingly.