How can I Update my Shift4 Payments Account Information?

Merchants on the End-to-End eCommerce plan using Shift4 Payments can now edit account information directly from the Shift4Shop Interface. This will help save you time as you will no longer need to contact Customer Service to make basic updates to your account.

1. Log into your Shift4Shop Admin Interface.

2. Using the left navigation menu, go to Settings > Payment.

3. Next, click on the Select Payment Methods button.

4. When the page loads, look for your Shift4 Payment method.

5. Click on the Account Maintenance button.

You'll be presented with two options:

• Change your bank account on file

• Update your account profile information (coming soon)

Changing Your Bank Account on File

To change your Bank Account Information:

1. Click on the Begin button located to the right of "Change your bank account on file."

2. Enter the last 4 digits of your Social Security Number for verification and click on Submit.

The system will locate your account information and pull up your info.

3. Click Begin to proceed.

You will then be given four Identity Verification questions to identify yourself.

4. Provide correct answers to the Identity Verification questions and click Submit to proceed.

5. On the following page, review your current bank account information and enter your new information as needed.

6. Click on the Submit button to complete the update.

Your bank information is now updated.

Update Your Account Profile Information

This feature/function is coming soon.