Videos and Webinars

Block a Specific IP Address From Accessing My Store

Sometimes you may want to block your site from being accessed by specific connections and IP addresses. Common examples of situations where you might want to block access include:

  • Geographical Blocking:
    Your products are not legally available in a specific geographic location. Therefore, you would like to block your store from being viewed in that area altogether.

  • Site Protection:
    Someone is specifically targeting your site with abusive comments and/or reviews. Perhaps they are constantly trying to place fraudulent orders on your store. Block their ability to view your site and avoid any more problems.

Blocking IP Addresses

To block IP Addresses from accessing your site, please use the following steps:

  1. Log into your Shift4Shop Online Store Manager.

  2. Go to Settings >General >IP Security.

  3. Click on +Add New at the top right.

  4. Add the IP address range information in the provided fields.

  5. Click Add.

Individual IPs

To block an individual IP address, add the IP number to both fields (i.e. - and click Add.

Range of IPs

To block an entire range of IP addresses, add the first IP number in the left field, followed by the last number of the range in the second field. (i.e. - Then click Add.

IP Verification

At the very top of the page, you will see a field labeled "IP Verification" where you can enter an IP address to see if it matches any of the ranges you have entered for blocking. If the IP address belongs in the range, the system will show you the range that it belongs. to.