How can I Add a Video Gallery to my Products?

Add a Video Gallery to My Products

Beginning with version 9.1, Shift4Shop stores on the Plus plan (or higher) can add multiple videos to each product in the form of a video gallery. The following instructions will show you how.

Also, please note that the Video Gallery function is applicable only to CORE themes.

Log into your Shift4Shop Online Store Manager.
Using the left navigation menu, go to Products > Product List.
Locate the product you'd like to add a Video Gallery to, and click on its thumbnail image or name.
Next, go to the product's Images tab.
Once you're in the Images tab, scroll down toward the bottom of the page and look for the "Videos" section.
Within the Videos section, click on the Add Video button.
Enter the URL of the video you are adding to the Video Gallery and click the Add video from Web button.

Note: When copying your YouTube video URL, please make sure that the URL only contains the main video path, which is typically something like this:

https://www.youtube.com/watch?v=[VIDEO_ID] or

https://www.youtu.be/[VIDEO_ID]

This is known as the video's WATCH URL and it is the URL that should be used for the store's product page. You can typically copy the WATCH URL simply by copying the path on the address bar (while you're watching the video) or otherwise, click on the SHARE button and copy the youtu.be URL provided. This will ensure you are copying the correct URL.

Any URL that does not follow the above format may cause errors upon playback or not even play at all from your product page.

Examples of non-compatible URLs include

Embedded iframe URL: https://www.youtube.com/embed/[VIDEO_ID]
URL with object parameters: http://www.youtube.com/v/[VIDEO_ID]?fs=1&hl=en_US
Video URL from a playlist: https://www.youtube.com/watch?v=[VIDEO_ID]=[PLAYLIST_ID]

Also, note that videos listed as private on YouTube will not display since they require permission from the video owner to be viewed.

Repeat steps 6 & 7 for each video that you'd like to add.

When viewing the product page, visitors can click on the Video playback button, which will open up a modal popup window that contains your video gallery. Users can then view each video in the gallery as needed.