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eBay Module: Will my Store Send Email Notifications When I Process Imported Orders?

Store Won't Send Email Notifications When You Process Imported Orders

Unfortunately, no. As part of the eBay integration, there are guidelines set in place that Shift4Shop must adhere to. One such guideline is a restriction that will not allow their customers to be emailed from a 3rd party service (i.e., your Shift4Shop store) when the originating order was placed on eBay.

For imported eBay orders, you must use the eBay interface to notify customers of their order status.