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Use 2-Step Verification On My Shift4Shop Online Store Manager

2-Step or two-factor verification adds an extra level of security to many of the login processes used online. Everything from banking sites, to cloud storage services and even some social media networks have added 2-Step verification to further secure their customer logins. Beginning with version 8.1, you can also add 2-Step verification to the admin logins of your Shift4Shop Online Store Manager.

Additional Information
Shift4Shop's 2-step authentication method is compatible with either Google or Authy's two-factor verification services. Before proceeding with the steps outlined below, be sure to have one of the following 2-Step verification elements set up and ready to use:

Google 2-Step Verification
If you prefer to use Google's 2-step Verification, please ensure you have the following:

  • Setup
    With Google, the 2-step authentication service is added to your Google login account.
    You may begin the process by clicking here and clicking the "Get Started" buttons to complete the setup.

  • Google Authenticator App
    Google's 2-Step authentication also requires that you have the authenticator app installed on your mobile phone. The app is available as a free download on both Android and iOS.

Authy Two-Factor Authentication (2FA)
This is an alternative to Google's 2-step authentication method which also provides backup service (in the event of a lost phone) and other benefits. If you prefer to use this for your 2-step authentication, please ensure you have the following set up on your phone.

  • Authy App
    The app is available as a free download on both Android and iOS.

Once you have the above set up and ready, you can proceed with the following steps.

  1. Log into your Shift4Shop Online Store Manager.

  2. Using the left navigation menu, go to Settings > General > Administrator Access.

  3. Locate your admin login user account from the list and click on the account's Action wheel located at the far right of the listing.

  4. Select Authentication Settings from the action wheel.

A pop-up window will appear with a QR code which will be scanned with your mobile phone using the Google Authenticator App described above.

5. Using your mobile phone, open the Google Authenticator app and tap the button for adding a new entry.

6. Select the option to Scan a barcode from the app.

7. Using your phone's camera, scan the QR code

At this point, the Google Authenticator App will generate a six-digit code for you. This code refreshes itself every 30-seconds.

8. Enter the six-digit code into the field on the Authentication Settings popup for your admin user.

9. Click on the Enable 2 factor authentication button.

The user login now has 2-step verification added.

Logging in with 2-Step Authentication

Once the setup is complete, you will be able to log into your Shift4Shop Online Store Manager as usual. However, after entering your username and password, a new page will appear with a field where you will enter your authenticator app's six-digit code.

Once the six-digit code/token is entered, you will be logged into the Online Store Manager.

Disabling 2-Step Authentication

If you would like to disable the 2-Step Authentication for your user login, follow these steps:

  1. Log into your Shift4Shop Online Store Manager.

  2. Using the left navigation menu, go to Settings > General > Administrator Access.

  3. Locate your admin login user account from the list and click on the account's Action wheel located at the far right of the listing.

  4. Select Authentication Settings from the action wheel.

A pop-up window will appear advising you that the account currently has 2-factor authentication enabled.

5. Click on the Disable 2 factor authentication button to remove it from the login.