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Place Character Limits On My Product's Text-Based Options

Yes! As a merchant, you may offer products with text-based options like engraving or written messages; but you may also need to limit the number of characters ordered for these options.

For example, let's say you sell a shirt and offer shoppers the ability to have it embroidered with a name or monogram. However, to preserve the overall aesthetic of the finished product, you need to limit the embroidery to 20 characters or less.

Here's how you'd do it:

From your Shift4Shop Online Store Manager,

  1. Go to Products > Product List.

  2. Find the item you'd like to enter character limits for and click on its ID or Name to open it up. You can also look to the far right and click on the product's Action > Edit button.

  3. Proceed to the product's Options Tab.

  4. Find the text-based option on the product and click on its Info button.

The Info button will normally allow you to add a pop-up notification to the product's option to help you explain the option to your shoppers. For example, it may link to a sizing chart or perhaps a simple message telling shoppers more information about the option.

When using text-based options, however, the Info button will also allow you to specify a character limit for the option.

You'll find the character limit control at the bottom of the Info page.