Can I Make DNS Record Changes on my Shift4Shop Store Domain?

Yes!

Beginning with version 9 of the Shift4Shop service, store owners may now make basic MX and TXT record changes to their domain's DNS.

To edit your store domain's MX and TXT information, follow these steps:

1. Log into your Shift4Shop Online Store Manager.

2. Using the left navigation menu, go to Settings > General > Store Settings. The Store Settings section will be presented in a series of tabs at the top, with the default (selected) tab labeled "Store."

3. Within the "Store" tab, look at the "Store Information" section and locate the "Manage DNS" button (it's directly below the "Secure URL" field).

4. Click the button to proceed.

The system will take a moment to generate a view of your store domain's current DNS information. Once this is done, you will be presented with a view of the domain's current MX and TXT information. From this view, you will have the ability to add or delete your store domain's MX and TXT Records.

Deleting a Record

To delete an existing record, click on the action wheel located to the far right of each entry and select Delete from the menu. You will be asked to confirm the deletion, and the record will be removed.

Adding a New Record

To add a new record, click on the Add New Record button located at the top right of the page. A popup modal will appear where you will be able to add your desired DNS record. Depending on the type of record you're creating, your available fields will change slightly to accommodate your settings.

• Record Type: MX

  • TTL
    The record's TTL (Time to Live) parameter. Default is 3600 (seconds)

  • Record Name (E-Mail Address Domain Name)
    For MX records, the record name should be your domain name

  • Mail server host
    The name of the mail server the MX record will direct your domain mail to.

  • Preference
    The numerical priority for the mail server. The lower the number, the higher the priority

• Record Type: TXT

  • TTL
    The record's TTL (Time to Live) parameter. Default is 3600 (seconds)

  • Record Name (host)
    For TXT records, the record name should simply be your domain name

  • Text Data
    The content of the text data that is being added.

• Record Type: A

  • TTL
    The record's TTL (Time to Live) parameter. Default is 3600 (seconds)

  • Record Name (Host)
    For A records, the record name should be the name of the sub-domain for which the record is being created. For example: docs.domain.com

  • Host IP Address
    The IP Address the sub-domain will be pointing to.

• Record Type: CNAME

  • TTL
    The record's TTL (Time to Live) parameter. Default is 3600 (seconds)

  • Record Name (Alias Name)
    For CNAME records, the record name should be the name of the sub-domain for which the record is being created. For example: docs.domain.com

  • Alias for domain
    The named element that the sub-domain will be pointing to. For example: store-domain-com.3dcartstores.com

• Record Type: SRV

  • TTL
    The record's TTL (Time to Live) parameter. Default is 3600 (seconds)

  • Domain Name
    Your domain name

  • Target host
    The name of the host providing the service for the record.

  • Protocol
    The transportation protocol used by the service.

  • Priority
    The numerical priority for the service record. The lower the number, the higher the priority

  • Weight
    If two or more services have the same priority, the weight number is used to determine which line should come first. The higher the number, the earlier the SRV record will look at it.

  • Port
    The port number for the service (optional)

Once you are done entering your record information, click Save, and it will be added to your store domain's DNS information.