Orders

Kount Fraud Protection

Can I Add a Manual Payment Method Just for Phone Orders?

How do I Place a Phone Order?

How do I Place a Single Page Phone Order?

How do I Use the RMA Feature?

How do I Split a Shipment?

Can my Users Cancel Their Recurring Orders?

Can my Users Change the Frequency and Date of Their Recurring Orders?

How do I Export/Import my Store's Order Information?

Can I Create Checkout Questions for my Store?

What are All the Order Queues Used For?

How do I View my Store's Not Completed Orders?

Can I Hide Customer Comments From my Checkout Pages?

What is the "Declined" Status in my Online Store Manager?

How do I Cancel a Placed Order?

Why Am I Seeing Numbers In the Company Field For my Orders?

Why do I Have Shift4Shop Test Orders in my Store?

What does the Order's Internal Comments Section Show?

How can I Delete my Not Completed Orders?

What can I Do With Incomplete Orders?

How do I Set my Invoice Numbers?

Can I Add a Manual Payment Method Just for Phone Orders?

How do I Import Tracking Numbers Via CSV?

How Do I Move Orders to Another Status Without Sending an Email?

How do I Link an Order to an Existing Customer Record?

How Do I Use the Cart Notices Add-On?

Can I Prevent Stock From Being Deducted on Unpaid Orders?

Why am I Getting an "Invalid Shipping Method" Message on my FBA Orders?

How Often does the Admin Dashboard Update?

Why Do I Have So Many Not Completed Orders?

Can I Convert a Not Completed Order into a Phone Order?

How Do I Leave Order/Invoice Notes?

What is Causing Error Code: 103 on my Recurring Orders?

Why Aren't my Packing Slips Showing the Shipping Address?

Why is my Store Skipping Invoice Numbers?

How do I Edit the Order Status Queues?

How do I Use the Order Quotes Module?

Can I See my First Time and Repeat Customers on Orders?

Why Doesn't my Store Create "Dummy" Email Addresses on Phone Orders Anymore?

How do I Add ShareASale Conversion Tracking to my Shift4Shop Store?

How do I Integrate my Store With TradeGecko?

Can I Add Additional Order Statuses?

What's the Difference Between Odiscount and Ocoupon?

Can I Have Promotions Work With Recurring Orders?

How does the RMA File Upload Feature Work?

How do I Set Up the Shift4Shop/Amazon Order Integration?

How do I Flag Orders With a Color or Label?

How do I Use the RMA Search Function?

How do I Set Up Fraudwatch Screening Rules?

What is FraudWatch and How Does it Work?

How Do I Use Virtual Terminal?

How Do I Use Automation Rules?

How do I Export my Orders?

Is it Possible to Perform a Partial Capture of Funds on my Shift4Shop Store?

How do I Use the Custom Transaction Function on Orders?

Can I Print Multiple Order Invoices at Once?

What does "Custom Shipping" on my Phone Orders Do ?

How do I Add/Remove Items From Orders?

How do I Manage my Orders?

Can I Move an Order Out of the Cancel Status?

What are the Selectable Fields for the Custom Order Export?

Customer Order Confirmation - Gift Certificate Balance